Privacy Policy

Welcome to InchatAI. We value your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI chatbot platform.

1. Information We Collect

When you use our dashboard or embed our chatbot, we may collect:

• Business name
• Email address
• Phone number (optional)
• Knowledge base content you provide
• Uploaded documents (PDF, DOCX, etc.)
• Chat messages and responses
• Technical data such as browser type and IP address

2. How We Use Your Information

• To provide chatbot functionality
• To generate AI-powered responses
• To improve system performance
• To maintain platform security
• To prevent abuse and misuse

3. AI Processing

We use third-party AI providers (such as Google Gemini) to generate chatbot responses. Messages and relevant knowledge base content may be processed securely through these AI systems.

AI-generated responses may occasionally be inaccurate. Users should independently verify critical information.

4. Data Storage & Security

We store your knowledge base and account information securely in our database. We implement reasonable technical and organizational safeguards to protect your data.

5. Data Sharing

We do not sell or rent your personal information. Data may only be shared with trusted service providers necessary for operating our platform or when required by law.

6. Embedded Chatbot Usage

When embedded on your website, conversations are processed through our secure servers. You are responsible for informing your website visitors about AI processing under your own privacy policy.

7. Data Retention

We retain data as long as your account remains active or as required by law. You may request deletion of your account and associated data.

8. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: info.codereveals@gmail.com